要求:Qualifications
1、持护士资格证,良好英语口语水平,大专以上学历;
Bachelor degree or above with good spoken and written English, a nurse qualification certificate is a must
2、良好应对和处理问题能力;
Strong abilities of handling questions and solving problems
3、熟练电脑操作技能(Word/Excel/PowerPoint等);
Excellent PC skills, strong working knowledge of Microsoft Office including Word,Excel,Power Point etc.
4、能够同时处理多项事务;
Consummate skill of managing multiple transactions at the same time
5、具有团队合作精神。
Good communication skill and teamwork spirit.
职责Responsibilities:
1、负责接待国际部病人和VIP病人,预约和登记注册、提供护理服务;
Taking charge of receiving International department’s patients and VIP patients, making appointments and registrations , providing nursing service.
2、负责电话咨询有关国际患者服务事宜;
Answering phone calls about International patients’ services items ;
3、熟悉掌握各项医疗流程,服务项目和收费;
Acquiring a good knowledge of various medical procedures, service items and charges ;
4、能够服从部门排班, 必要时节假日轮班;
Obeying department scheduling and holiday work arrangements when necessary.
5、负责引导病人进行检查、缴费等相关工作;
Guiding the patient with examination, payment issues and other related work ;
6、服从部门领导其它工作安排。
Obeying department manager‘s orders and other work missions